The Culture of Drive Logistics
The Drive management team has built the company and its culture from the ground up. The blueprint for the Drive culture is the Guiding Values. Customers' #1 Choice and Commitment to Excellence serve as constant reminders to the team that customers need to be at the centre of every decision in order to achieve their commitment to excellence. The remaining values remind the team to work together and be innovative to achieve excellence. It's amazing how this simple framework for working together leads to a positive work and customer experience.
Guiding Values
CUSTOMERS' #1 CHOICE
We commit to providing premium transportation services and extraordinary support to quality-driven customers. They choose us over competitors today for our responsiveness and flexibility, and will choose us tomorrow for our safety and service innovations.
OUR PEOPLE ARE OUR STRENGTH
We attract and carefully select talented individuals who share our values. Together we will nurture and sustain a work environment with two-way communication, training, mentoring, and rewarding career opportunities.
COMMITMENT TO EXCELLENCE
Our total commitment to excellence leads us to pursue many continuous improvement initiatives, quality and safety systems. We resist the temptation to take short cuts and understand that excellence demands hard work and dedication.
INTEGRITY & TRUST
All our successful relationships are built on a foundation of trust, mutual respect, honest communication, and reliable follow-through. Dishonesty and inconsistency undermine both our teamwork and our company's reputation.
CREATIVE POWER OF TEAMWORK
Our best ideas and decisions come from respecting and building on each other's unique insights and experiences. Innovative solutions and growth come from being receptive and willing to learn from others. Arrogance, self-centred politics, and commiserating are not tolerated because they destroy teamwork.
FREEDOM TO INNOVATE
We encourage our people to be creative in the pursuit of excellence. The freedom to learn from honest mistakes stimulates personal growth, builds knowledge, and turns negative situations into positive ones. Ideas grow best in a supportive atmosphere of humour and friendliness.
RESPONSIBILITY
Each of us willingly accepts personal responsibility for meeting our commitments.We will hold each other to a high standard of accountability and safety. Blame and denial only hurt service performance and inhibit creative problem solving.
OPTIMISM & POSITIVE ATTITUDE
By remaining confident, focused and persistent during challenging times, we will discover opportunity. We encourage a realistic outlook, but do not accept gloom or negativity. As we win in the marketplace we celebrate our successes - together.
COMMUNICATION
We keep our team informed on a broad range of issues with frequent, regular communication. We will provide timely and relevant information to our customers and team members. We actively encourage open input and feedback from all team members on issues important to them.
FINANCIAL RESPONSIBILITY
Profit is not only a measure of our performance, but also a way to share our success with team members and give back to the community. By reducing costs and remaining financially solid, in good times and bad,we will continue our growth, protect our values, and ensure our goals and objectives are met.